Have questions about our services? Check out our Frequently Asked Questions section for detailed answers to common queries. If you don’t find what you’re looking for, our customer support team is always ready to assist you.
1. What is Meet and Greet Parking?
Meet and Greet Parking is a premium service where you drive directly to the airport terminal, hand over your keys to our professional valet, and let us take care of parking your car securely. Upon your return, your vehicle is brought back to the terminal for a swift departure.
2. How do I book Meet and Greet Parking?
Booking is easy! Simply visit our website, enter your travel details, and follow the online booking process. You can also contact our customer support team for assistance or last-minute bookings.
3. How far in advance should I book my parking spot?
We recommend booking as early as possible to secure your preferred dates and ensure availability. However, we understand that plans can change, and we accommodate last-minute bookings based on availability.
4. Is my vehicle safe during its stay at the parking facility?
Absolutely. The security of your vehicle is our top priority. Our parking facilities are equipped with state-of-the-art surveillance systems, and our professional staff ensures a secure environment 24/7.
5. What if my travel plans change? Can I modify or cancel my booking?
Yes, you can modify or cancel your booking. We understand that travel plans can be unpredictable. Please check our booking policy for details on modifications and cancellations.
6. How do I recognize the Meet and Greet staff at the airport?
Our uniformed and identifiable staff will be waiting for you at the designated meeting point at the airport terminal. You’ll receive detailed instructions in your booking confirmation.
7. Can I book Meet and Greet Parking for someone else?
Absolutely! You can book parking for friends, family, or colleagues. Just provide their details during the booking process, and they’ll receive the same exceptional service.
8. Are there additional fees I should be aware of?
Our pricing is transparent, and there are no hidden fees. The rate you see during the booking process is the total cost. However, additional services, such as cleaning or detailing, may be available at an extra charge.
9. What happens if my flight is delayed or arrives early?
We monitor flight schedules, so we’ll be aware of any delays. Your vehicle will be ready for you upon your arrival. If your flight arrives significantly earlier or later than scheduled, please inform our customer support team.
10. How can I contact customer support if I have questions or issues?
Our customer support team is available 24/7. You can reach us through the contact information provided on our website, and we’ll be happy to assist you with any inquiries or concerns. 07863 249323